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My Vodafone and My Account troubleshooting and useful tipsIf you are experiencing difficulty accessing the Vodafone website and/or viewing your Vodafone bill on My Account online, the following links may be useful and will direct you to Frequently Asked...Date Updated: 21/08/2009
Register online at My VodafoneTo register online at My Vodafone, please follow the steps below.
1. Go to the Vodafone website at www.vodafone.com.au and select My Vodafone. Alternatively, click here to register.
2. Enter your...Date Updated: 21/08/2009
Extending the ring time on your mobile before it divertsYou can extend the ring time on your mobile allowing you more time to answer the call before it diverts. The ring time can be set for 5, 10, 15, 20 or 25 seconds. The amount of ring tones is...Date Updated: 21/08/2009
Unable to log into My VodafoneIf you are having difficulty logging into My Vodafone, please follow the troubleshooting steps below.
From the My Vodafone Log in/Register page, enter your Vodafone mobile number only, then click OK...Date Updated: 21/08/2009
How do I activate/de-activate Outgoing Caller ID?You can activate/de-activate Outgoing Caller ID in the following ways;
1. Click here to log into My Vodafone.
Select "My Phone"
Select “Call Options”
Select the "Outgoing Caller ID" status...Date Updated: 21/08/2009
Diverting your calls to another phone numberYou can divert your calls to another phone number in the following ways:
Via your mobile
Divert your incoming calls to another mobile or fixed line phone through the menu of your mobile.
Refer to...Date Updated: 21/08/2009
What do I do if I forget the online My Vodafone password?Your online password is a unique password you chose when registering online with My Vodafone. If you have forgotten your password, you can select the 'Forgotten Password' option from the...Date Updated: 21/08/2009
My Vodafone Ringtones - Capabilities and TroubleshootingWhat are Ringtones?
A ringtone is the melody made when a call is received by your mobile phone. Most new mobiles have multiple ringtones pre-programmed by the manufacturer. If you have a...Date Updated: 14/10/2009
What happens when your online password doesn't workIf your password has expired or does not work, click on "Forgotten Password". This will generate a temporary password (valid for 24 hours) that will be sent to your mobile phone via a TXT message...Date Updated: 21/08/2009
What do I do if I forget my online username?Your username can be either alpha numeric (e.g. vodafan23) or typically it will be your mobile number (e.g. 0414xxxxxx).
If you cannot remember the username you chose upon registration, please...Date Updated: 21/08/2009
How do I download ringtones and logos from the 0414 10 10 10 service?Downloading Polyphonic Ringtones, Colour Wallpaper or Classic Ringtones could not be easier. Just call 0414 10 10 10 and follow the instructions. Remember to make sure you have a compatible handset...Date Updated: 21/08/2009
How do I change a My Vodafone password?To change your online password, simply follow the steps below.
1. Log into My Vodafone with your current username and password. (Note. If you do not know your current log in password, select...Date Updated: 21/08/2009
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