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Viewing your bill onlineWe are unable to provide the Total Call Charge Value in Call details. We are sorry for the inconvenience that this may cause, however, you can still view individual Call Charge values for Billed...Date Updated: 21/08/2009
My Vodafone and My Account troubleshooting and useful tipsIf you are experiencing difficulty accessing the Vodafone website and/or viewing your Vodafone bill on My Account online, the following links may be useful and will direct you to Frequently Asked...Date Updated: 21/08/2009
Unable to view your bill onlineIf you are experiencing difficulty accessing your Vodafone bill online, please check the following:
Only customers that are either with Vodafone Prepaid or billed by Vodafone Pty Ltd are able to...Date Updated: 05/08/2009
Viewing your last bill payment onlineOnline
Payments made on your Vodafone account can be viewed online.
1. Register and/or login at My Vodafone.
2. Select My Account.
3. Select Payment History to view your previous...Date Updated: 21/08/2009
Change your address detailsThere are different types of addresses on an account. There is the Customer Account address, which displays the customer’s personal (physical) address and there is also a Billing Address...Date Updated: 21/08/2009
Pay your bill onlinePay your bill online at vodafone.com.au.
From 10th March 2009, Month to Month and Contract Customers (Personal and Business) will incur charges for the following types of payment:
Payments...Date Updated: 21/08/2009
How to change my registered credit card detailsPrepaid customers
1. Login or register at My Vodafone.
2. Select My Account.
3. Deregister old credit card details first then,
4. Select Register credit card.
5. Fill in the new credit card...Date Updated: 21/08/2009
How to view your unbilled call detailsThe online 'Unbilled calls' feature includes calls, TXT and diversion charges that are yet to appear on your bill. Please note that there can be up to 48 hours delay prior to viewing recent charges...Date Updated: 21/08/2009
Accessing your Prepaid account details onlineFollow the instructions below to access your account details online:
1. Register and/or login My Vodafone
2. Select My Account
3. View your Account Summary, Call Details or Top-up...Date Updated: 21/08/2009
How to print a copy of my bill onlineTo print your bill online simply follow the instructions below:
1. Login or register at My Vodafone.
2. Select My Account.
3. Select Current Bill (not available on Prepaid account) for a statement...Date Updated: 05/08/2009
Viewing past bill informationMy Account allows you to view your call details for the last 3 billing periods as well as bill history for the last 3 months.
How to view your Call Details:
1. Log into My Vodafone.
2. Select 'My...Date Updated: 05/08/2009
What can I access on My Account (online) as a Prepaid customer?All Vodafone Australia Prepaid customers will be able to access the following on My Account;
Call details (a detailed list of the last 2 months of calls made, subject to a 24 hour delay)
Recharge...Date Updated: 25/09/2009
Passwords required to access My AccountAccess to your personal billing information via the Vodafone website is protected by a PIN that you have chosen upon registration.
One mobile number on account
If you only have the one mobile phone...Date Updated: 21/08/2009
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