Obtaining a replacement SIM card

Answer

To obtain a replacement SIM you can: visit a Vodafone store, contact us on 1555** from your Vodafone mobile or alternatively submit a request via Contact Us. Be sure to have included your mobile number and enquiry PIN prior to submitting your request online.

**Selected Plans incur a fee of $2.50 for enquiries not related to bills, charges or billing services. Click here for charge details for your Plan.



Please note: If you are replacing your original sim card please ensure you have your contacts copied from your current sim to the new sim. Once the new sim is activated, the information held on your original sim card will not be accessible. Refer to your handset manual for details or visit a Vodafone store for assistance.

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