You can set up a diversion to divert all of your calls so that you won't receive any incoming calls, or you can set up a diversion to divert your calls only in specific situations such as when your mobile is:
Unanswered (when you're unable to a call and the call rings out)
Unreachable (when you're mobile is switched off or out of the coverage area)
Engaged (when you're on another call)
You can divert your incoming calls to:
Voicemail - The call is forwarded to your Voicemail, callers will be able to leave a voice message and you'll receive a TXT message (or a ring back) notification advising you to retrieve the message.
CALLscreen - The call is forwarded to an operator who will take a message for you. This message is typed out by the operator and is sent to you as a TXT message. CALLscreen is not available to prepaid customers.
CALLforward - Your incoming calls are forwarded to a phone number specified by you. You can forward your calls to another mobile phone or to a fixed line phone. CALLforward is not available to prepaid customers.
CALLminder or Call Catcher – CALLminder / Call Catcher is a free answering service that will capture any missed calls and send the contact number to you as a TXT message. CALLminder is not available to postpaid customers; Call Catcher is available to postpaid and prepaid customers. Note that if you do not have any other diversions set, from January 2011 your calls will divert to Call Catcher by default.
Important information for CALLminder customers:
From January 2011, the CALLminder service will be replaced by Call Catcher. If you have CALLminder activated, you will be automatically migrated to Call Catcher and you do not need to do anything. Unlike CALLminder, Call Catcher is available to both prepaid and postpaid customers.
You can set up your diversions to the above services or to another phone number online at My Vodafone. Once logged in, navigate to My Vodafone menu (top of screen) and select ‘My Phone Setup, then ‘Diversions’. Select the diversion that suits you and remember to save your changes.
