Can I use my mobile whilst I'm overseas?

Vodafone Traveller™ and Vodafone World™ let you use your mobile in over 270 countries just as you do at home. You can make and receive calls, use data, use your voicemail and send and receive TXT messages in most countries. In many countries you can also use data based services such as Vodafone Mobile Internet/ Broadband, Mobile Email, and Vodafone live! If you have a Blackberry or Vodafone Mobile Internet/ Broadband, you can also send and receive email and access the web¹.

You can check your roaming status by logging into My Vodafone or contacting Vodafone on 1555 from your Vodafone mobile² at least three business days (72 hours) prior to leaving Australia.

To opt-in to Vodafone Traveller™  when already overseas, the change can be requested by:

• TXT 129872 (from home or roaming)³
• Go to My Vodafone then My Account where you will be able to perform the below:
• • Activate/Deactivate and View Global Roaming settings
  • Opt-in and Opt-out of Traveller (Postpaid customers)
  • Activate/Deactivate and View Roaming Voicemail settings
• Contact Customer Care (on 1555 from your Vodafone mobile² from home or roaming support on +61414 14 14 14 from overseas³)

For Prepaid Customers, Vodafone Traveller™ is activated by default. If you wish to check your status you can login to My Vodafone prior to leaving.

Useful Links

• "What should I do before taking my phone overseas?"
• What do I need to know before I roam?

¹Roaming charges apply. Consult your Plan for more information.

²Calling 1555 Vodafone Customer Care from Australia - free for all customers except those on SIM only Caps, and $19 and $29 Vodafone Cap Contracts and some Closed Plans, where a flat fee of $2.50 is charged (excluding calls made by disadvantaged customers and enquiries relating to bills, charging and billing services). Flat fee may be charged out of your Included Cap Value. Or call 1300 650 410 (standard call charges apply within Australia).

³Roaming charges apply. Consult your Plan for more information. Click here for information on International Roaming.

Vodafone Live! and 3G services are subject to network availability and individual handset capabilities.