Vodafone Contract Cap Information
If you’d love the latest mobile for free or at a big discount, and you’re happy to stick with us for 6, 12 or 24 months, check out our Caps on Contract. The below refers to Vodafone Caps (available from 4th May 2009) and Vodafone Unlimited Contract Caps (available from 24th March 2009).
For connections previous to this date please review faq Closed Plans.
Click here for Vodafone Contract Cap information
Click here for Apple iPhone 3G Contract Cap information
Click here for Vodafone Unlimited Contract Cap information
Click here for Vodafone SIM Only Cap Contract information**
See the Vodafone website for information on Bonus Packs.
Only one Bonus Pack can be added at any one time. Customers may change their Bonus Pack up to 4 times per year free of charge (the 12 months is from the time of connection to the Contract). More than 4 changes per year will incur a $10+ GST charge per additional change. Bonus Packs are valid for the term of the Vodafone Contract. Credit awarded with the Bonus Packs will be subject to a one month expiry period.
Please refer to the Vodafone Website for inclusions and exclusions in our Caps and to view Add Ons available to Vodafone Caps and the Vodafone Plan range.
The Add Ons available to the 12 month only Contract Cap are:
Internet on your mobile
Vodafone Internet Email with Blackberry
Mobile Email
Roaming Data bundles
Connect to a Contract at any Vodafone store or selected dealer stores
Identification Requirements for New or Existing Individual and Sole Trader Accounts
ID requirements vary between new and existing customers, see below.
New Customer:
You need to be 18 years of age or over to join Vodafone on Contract and provide 100 points of ID (with at least 1 photo form of Primary Identification).
Existing Customer:
You need to provide at least one form of primary ID and the Customer Account PIN for the existing account.
Acceptable forms of identification are:
60 Points – Primary Identification:
Australian Drivers License (Government Issued with photo)
New Zealand Drivers License (Government Issued with photo)
Gaming / Casino License with photo
Australian or New Zealand Passport
Australian Police Identification with photo
Armed Forces Service Identification with photo
Australian Learners Permit (Government Issued)
Foreign Passport with current Visa
Visa Evidence Card with photo
Document for travel to Australia with photo
Boating License with photo
Shooters / Firearms License with photo
Blind Citizens Australia Identity Card with photo
Australian Aged Pension Concession Card (AGE)
Department of Veteran Affairs Issued Pension Concession Card
Commonwealth Seniors Health Card
Security Industry License with photo
Proof of Age Card with photo
Key Pass (Vic) with photo
Birth Card (NSW) with photo
Tasmanian Personal Information Card with photo
Photo Card (NSW)
40 Points – Secondary Identification
Rates Notice
Taxation Assessment Notice
Residential Tenancy Bond Notice
Utilities Bill (Water, telephone, power etc)
Taxi License (with photo)
30 points – Secondary Identification
Visa Card
MasterCard
Bankcard
Diners Club Card
AMEX
ATM Card (All ATM Cards must have Customer’s Name)
Full Australian Birth Certificate
Marriage Certificate
Australian Citizenship Certificate
20 Points – Secondary Identification
Bank Account Statement / Passbook showing customer name
Medicare Card (no temporary cards)
Extract Australian Birth Certificate
Car Registration Papers
Boating License without photo and supporting proof of current address
Centrelink Health Care Cards
Other Centrelink Pensioner Concession Cards (Not Specified in Other Identification in this policy document)
Unacceptable Identification:
The following forms of Identification are amongst those considered unacceptable for Individual and Sole Trader accounts:
Any identification that has expired
Photocopies of Identification
Residential Tenancy Agreements
NRMA Membership Cards
Club cards (i.e. RSL, Leagues clubs etc)
Store cards (i.e. David Jones, Myer, Cash Converters, Sports girl, etc)
Student Identification /Registration Cards
Housing Commission/Rent Assistance Cards or Passbooks
Work Identification (except Police/Defence Force) / Contract License
Business Cards
Bank ATM or EFTPOS receipts
Pay Slips / Advice
Group Certificates
Private Health Scheme Cards
Centrelink Confirmation of Concession Card Entitlement
Library Cards
Once you've picked the Vodafone Plan for you, simply visit a Vodafone store.
