What’s a Contract connection?
If you’re happy to stick with us for 12** - 24 months and want to get the latest mobile for free, our mobile plans on Contract are for you. Choose a Contract if you’d like:
- a free or discounted mobile*
- loads of free included value to use on your mobile and on a great range of services
- flexibility to shift to a higher Contract each month without charge, or to shift down for a fee. Plus put your Contract on hold for up to 3 months, for just $11 a month.
*Minimum fees, early exit fees and other conditions apply. See vodafone.com.au for Contract rates and details.
**12 month Contract Caps only.
What’s a Prepaid plan?
If you’re after a Prepaid deal without the 12 or 24-month commitment, take a look at our Prepaid Caps and Plans. You can set your limit upfront and recharge when it suits you.
What plans are there?
Vodafone Direct Deals are only available when you buy direct online or by phone. They are not available in-store. To see Vodafone’s full range of Contract or Prepaid Plans and Caps, visit www.vodafone.com.au.
I’m an existing Vodafone customer. Can I get a Deal?
If you are an existing Vodafone customer, you may be eligible to upgrade to one of our direct deals, early exit fees may apply, so please check. Call us on 1300 300 404 (8am to 8pm, weekdays, 9am to 5pm weekends) if you’re unsure, or select the deal you want and proceed through the checkout.
How do I check coverage in my area?
One in every four mobile users on the planet is connected with Vodafone. That’s a lot of mobiles and a lot of mobile experience. The Vodafone 3G network covers 94% of Australian population with national roaming activated. Our 2G network also covers more than 94% of the population. More importantly though, our quality of coverage stands out and keeps getting better.
3G Services are available within 3G coverage areas. A compatible 3G capable handset is required. In metropolitan and some regional areas, Vodafone's 3G network operates on UMTS 2100Mhz. In smaller regional areas with Vodafone coverage, Vodafone's 3G network operates on UMTS 900Mhz
All 3G 900Mhz devices available from Vodafone are 2100Mhz compatible. However, not all 2100Mhz devices are 900Mhz compatible. Customers with 2100Mhz devices that are not 900Mhz compatible will experience GPRS coverage (or Edge, where available) in Vodafone’s 3G 900Mhz. See www.vodafone.com.au/coverage for details.
All Vodafone services subject to device capabilities and network limitations and availability. Slower speeds can be expected outside Vodafone's Mobile Broadband areas. Individual customer experience may vary - many factors affect access, capacity and speed. See www.vodafone.com.au/coverage for details.
Is ordering online safe?
Ordering your Deal online with Vodafone is extremely secure. This site is protected by a SSL connection and 128 bit encryption software to ensure your privacy and the security of your information.
SSL connection
The secure connection between your browser and this site uses a technology called Secure Sockets Layer (SSL).
Encryption
This site has been implemented with rigorous security mechanisms to ensure that your information is protected. 128 bit encryption technologies are used to protect the confidentiality and integrity of your data when being sent over the internet and represent the highest security technology available online.
Do I need a new SIM?
To make sure you can take advantage of all our latest features and capabilities, we recommend you do activate your new SIM with your new phone. However, if you are already a Vodafone customer, you can still use your existing Vodafone SIM in your new phone. Simply transfer the SIM from your old phone to the new one.
