For details on TXT Updates - Capabilities and Troubleshooting, please read the information below:
1. What are TXT Updates?
TXT Updates are text messages sent to your mobile containing useful stuff. No matter what you're into there's bound to be a TXT Update for you.
Entertainment - Horoscopes, Lovescopes ,Today's Quiz ,Today's Joke, Pick Up Lines, Gossip
Sports - AFL, NRL, Super 14, Sports News
Find and Seek - Movie Reviews, Restaurant Reviews, Lotto Results
News and Weather - Headline News, Sports News, World News, Business News, General News, Entertainment News, Technology News, Weather
Music - Music Charts
Finance - ASX Quotes, Scheduled Updates, Event-based Updates, World Market Quotes, Scheduled Updates, Event-based Updates
Click here for more information on TXT Updates.
You can schedule these TXT Updates to be sent to your mobile when you want them. TXT Updates are charged at 25c (including GST) each.
2. How do I de-activate my TXT Updates?
You can de-activate your TXT Updates Via My Vodafone:
1. Register and/or login at My Vodafone.
2. Select My messaging and then select Subscribe to TXT updates.
3. A list of available alerts will be displayed. To view your scheduled alerts, select View my scheduled updates.
4. A list of your active TXT Updates will be displayed.
5. Next to the TXT Update you want to de-activate, select Off.
6. Select Save Changes.
Note: This will only turn off the alert from your scheduled list.If you want to delete the alert from your scheduled list, click on the Time/Event of the alert and then select Delete. You will be asked to confirm this action, simply select Yes.
3. How do I activate or schedule my TXT Updates?
To activate your TXT Updates, you will need to register your mobile phone number with My Vodafone. Once registered, to activate or schedule TXT updates,simply log in, select My Messaging then TXT Updates from the left menu. Select a TXT Update from the list. You will then need to follow the instructions for each TXT Update.
Don't forget to select save.
Click here to log in to My Vodafone and activate or schedule your TXT Updates.
Note: Be sure to enter a valid Vodafone mobile phone number when you register with My Vodafone as charges for TXT Updates will be charged to your account. Prepaid customers with no credit or accounts with TXT barring will not have access to this service
4. Have I received a hoax TXT message?
Vodafone does not support the unsolicited sending of block TXT messages such as hoax, spam, or chain letters. Vodafone do however send genuine TXT messages relating to promotions and operational messages containing information considered vital to our customers. Click here if you do not wish to to receive Vodafone approved TXT messages.
There have been several hoax TXT messages that have circulated in the past. You would not have to pay to receive these messages but you might be encouraged by these text messages to call a number which is often a premium rate number. We advise that if you receive a text message asking you to call anumber you do not recognise, you should ignore and delete it.
Hoax TXT messages are along the lines of,
"If you send this TXT to 5 of your friends you will be entitiled to free TXT from Vodafone/Optus or Telstra for 6 months".
"Send this TXT message on to 8 people and you'll get free TXT for a month".
5. Why am I not receiving the TXT Updates that I have previously activated?
Not receiving TXT Updates that have been previously activated could be due to the following reasons:
If you are a Prepaid customer, your account balance must be in credit. Dial 1512 from your Prepaid mobile to confirm your account balance.
If you have been suspended or disconnected from the Vodafone Network you will not receive TXT Updates. Click here to submit your query via "Contact Us".
Your mobile phone may not have been in a Network coverage area.
The storage capacity for text messages may have been reached. Please delete unwanted messages.
To confirm your TXT Updates settings, click here to log into My Vodafone. Click on My Messaging then TXT Updates.
6. What TXT Updates are available?
Click here to choose your TXT updates from the My Vodafone website.
7. How do I view the TXT Updates I already have activated?
To view a list of TXT Updates activated on your account, you will need to login to My Vodafone. Click here to log into the My Vodafone website.
Once logged in, select My Messaging then TXT Updates. A list of your active TXT Updates will be displayed. To view each one and modify individually, click on the TXT Update listed.
8. When can I get TXT Updates sent to my mobile?
For most TXT Updates, you can schedule the days and times you would like to receive them. If you have subscribed to receive sports results for NRL, AFL and/or Super 14s, you will receive live updates (a text every time points are scored for NRL and score updates at the end of each quarter for AFL). To unsubscribe, opt-out by replying STOP.
If you are a once-off user, you will receive the most up-to-date result upon request. Go to your phone menu to subscribe.
You can also receive finance TXT Updates for share events such as price and volume changes.
9. Why do I get a Duplicate Alert error message when activating TXT updates?
The Duplicate Alert error message indicates that you have already set up a TXT Update using the same selections. For many of our TXT Updates, we only allow you to set up the same TXT Update once so that you are not sent, and charged for, duplicate information.
10. Scheduling TXT Updates
To schedule TXT updates, register and/or login at My Vodafone and select My Messaging. Select Subscribe to TXT updates and choose from the following categories: Entertainment, News and Weather, Sports, Music, Finance and Find and Seek.
Be sure to enter a valid Vodafone mobile phone number when you register with My Vodafone as charges for TXT Updates will be charged to your account. Prepaid customers with no credit or accounts with TXT barring will not have access to this service.
