Unlocking fees apply to certain devices, called “hard-locked” devices. You can see whether your device is hard-locked by checking the device box, or by visiting vodafone.com.au/unlock or calling 1555 and quoting your IMEI number.
If your device is hard-locked, a basic fee of $50 will apply to unlock it at any time, reduced to $25 when you unlock your device at vodafone.com.au/unlock
An additional fee of $50 will apply if you want to unlock your device within six month of purchase:
- Example 1 – If you want to unlock your device within the first six months of purchase via the Vodafone website you’ll be charged a total of $75.
- Example 2 – If you want to unlock your device within the first six months of purchase via Customer Care, you’ll be charged a total of $100.
Payment Method
You can pay the unlocking fee using your Visa, Amex, Diners or MasterCard credit card.
See below for Apple® iPhone™ 3G Unlocking.
If Apple® iPhone™ 3G is less than 6 months old and if:
- Unlock is via self-service on website, the charge is $75 dollars
- Customer care completes unlock request, the charge is $100 dollars
If Apple® iPhone™ 3G is Older than 6 months and if:
- Unlock is via self-service on website, then charge is $25 dollars
- Customer care completes unlock request, the charge is $50 dollars
Please Note: The Blackberry Storm is locked to the Vodafone network and cannot be unlocked.
