FAQ 258 - Your payment options
You can make a payment to Vodafone in the following ways:
Pay My Bill
Click here to pay your bill via Visa, Mastercard, American Express and Diners Club.
Prepaid customers
With Prepaid, it's up to you to choose how much you want to recharge and how often. If you run out of credit, there are a number of ways you can recharge:
- Credit Card
You will need to register your credit card with Vodafone. Once registered you can recharge at any time, no matter where you are by:
Selecting My Account from the Vodafone menu on your mobile
Calling 1555 from your mobile Visiting vodafone.com.au and clicking on My Vodafone then My Account
Using Vodafone Central compatible mobile, by hitting the Vodafone button and selecting My Vodafone.
You can register your credit card by either: Dialling 1555, a free call from your mobile; or Registering and logging into My Vodafone.
To register a credit card for Prepaid:
- Log into My Vodafone
- Select 'My account' and then 'Register CC'
- Enter your credit card details including your name as it appears on your credit card*, credit card number, credit card validation number† and credit card type^
- Read and accept the terms and conditions, check the I am the owner of the credit card box and hit the 'Submit' button
For your security, limits apply to credit card recharges. A maximum of 5 credit cards may be registered to your account every 12 months.
- Recharge Voucher
Purchase a Vodafone Recharge Voucher from one of thousands of participating outlets.
Click here for information on recharge outlets whilst in Australia
Contract and Month to Month customers
As of 10th March 2009, Month to Month and Contract Customers (Personal and Business) incur charges for the following types of payment:
Payments via Visa, MasterCard, American Express = 1% + GST
Payments via Diners Club = 2% + GST
Payments at Australia Post = $1.50 + GST per transaction
Charges for the above payment methods will be applied on customers' next bill.
- Pay Online. Click here to pay your bill via Visa, Mastercard, American Express and Diners Club
- Direct Debit:
You can pay direct debit from your Bank, Credit Union, Building Society or Credit Card account.
Activate direct debit at My Vodafone. Once logged in select My Account then Auto Payments, and follow the instructions.
BPAY®: Contact your participating Bank, Credit Union or Building Society to make this payment from your cheque or savings account. Please quote Vodafone's Biller Code of 52225 and the Account Number (may be referred to as Reference Number).
To view your Invoice Number print your bill from My Vodafone. Once logged in select My Account then Account Summary.
- By Telephone:
Credit card payments can be made 24 hours a day, 7 days a week by calling 1555 from your Vodafone mobile or 1300 650 145 from another phone.
Pay your bill using your Visa, MasterCard, Diners Club or American Express credit card. Please have your credit card and statement handy.
Click here for charge details for your Plan.
- Australia Post Office
Payments can be made at any Australia Post Office using your printed online bill or email bill. Present your invoice with your cheque, money order, cash or giroPost withdrawal, to a counter officer at any post office.
- By Mail. Payments can be made by sending a cheque or money order (payable to Vodafone Pty Ltd) with the payment slip from your paper bill to:
Vodafone Pty Ltd
GPO Box 2699
Sydney NSW 1158
Please remember to write your invoice number on the back of your cheque or money order.
