Recharging your Prepaid account (excludes Prepaid Mobile Broadband)
You’ll need to register your credit card before you can use it to recharge your Prepaid account.
Register your credit card by one of three simple methods:
Dial 1555, free call from your mobile
Select My account – Pay account - Prepaid from the Vodafone menu on your compatible mobile then register your credit card
Register and/or login at My Vodafone to register a credit card for Prepaid My Bill:
Log into My Vodafone www.vodafone.com.a u
Select 'My account' and then 'Register credit card'
Enter your credit card details including your name as it appears on your credit card*, credit card number, credit card validation number† and credit card type^
Read and accept the terms and conditions, check the I am the owner of the credit card box and hit the 'Submit' button
* If you wish to register a credit card that is in a different name to this account, you will have to register it at a Vodafone retail outlet. Click here to find your nearest store.
† The Credit Card Validation Number (CCV) is a three or four digit number usually found on the back of your credit card.
The CCV code on American Express cards is on the front of the card.
~ A pre-authorisation payment of $1 will be charged to your credit card and then automatically refunded to your Credit Card within 3-5 working days.
^We accept Australian Visa, MasterCard and American Express.
Please Note:You can register your Australian MasterCard, Visa Card, American Express. To further enhance your security, limits apply with credit card recharges.You can register a maximum of five credit cards per 12 months, and make one amendment per 30 days to your details using My Account.
From 20/09/07 you can no longer recharge on any NEW international credit cards, excluding NZ.
If you have an existing international credit card being used, this will remain on our records and will continue to work.
If you do NOT have an international credit card being used for recharging your account, and attempt to use an international credit card, our systems will not accept this type of card. Only valid Australian and New Zealand credit cards will be accepted from 19/09/07 when using for future recharges on your account with us.
Recharging your Prepaid Mobile Broadband
You can recharge online here which can be accessed directly from the dashboard. (Direct access from dashboard not available to Mac users)
Vouchers are available to recharge your Prepaid Mobile Broadband
Register your credit card and recharge or Recharge without pre- registering your credit card at www.broadband.vodafone.com.au/manage
We accept Visa Credit Card, Visa Debit Card, MasterCard. International credit cards and handy debit cards are not accepted.
When you recharge on line using a credit card you get 10% more data. Eg; recharge on line using a credit card, pay $19 and get 550MB rather than 500MB.
Customers can always get to the online recharge site even if they are out of data!
For Prepaid Mobile Broadband assistance, please call 1300 500 222
14GB is the maximum data account balance for Prepaid Mobile Broadband
Useful Links
Is there a recharge limit when I register my credit card with Prepaid?
You can recharge Prepaid Mobile broadband online at:Broadband.vodafone.com.au/manage
