Roaming is activated by default for Prepaid Customers with the Vodafone TravellerTM service.
For more information about Vodafone Traveller, please refer to the links below:
Roaming for Prepaid Flexi Caps
Roaming for Prepaid TXT & Talk and 365 Day
Steps to roam for Prepaid:
1. Check your Roaming is activated by logging into My Vodafone and click on Manage Roaming Settings or contact Customer Care on 1555* on your Vodafone mobile.
2. If you wish to access Voicemail messages while you are overseas, check that your roaming voicemail service is activated by logging into My Vodafone or contact Customer Care on 1555* on your Vodafone mobile.
3. Ensure you have a compatible handset for the country you are travelling to. To check if you can use your mobile in the country you are travelling to, click here
4. Ensure you have a power adaptor for the country you are visiting.
When you arrive back home, turn your mobile on and you'll instantly be switched back to your normal rates.
*Calling 1555 Vodafone Customer Care from Australia - free for all customers except those on Vodafone SIM only Caps, and $19 and $29 Vodafone Cap Contracts and some Closed Plans, where a flat fee of $2.50 is charged (excluding calls made by disadvantaged customers and enquiries relating to bills, charging and billing services). Flat fee may be charged out of your Included Cap Value. Or call 1300 650 410 (standard call charges apply within Australia).
