Vodafone World™
Vodafone World™ is the Vodafone default roaming service for Postpaid customers only. You can make and receive calls, use data, use your voicemail and send and receive TXT messages in most countries.
In many countries you can also use data based services such as Vodafone Mobile Internet/Broadband, Mobile Email, and Vodafone Central1
The Vodafone World™ roaming charges are organised into five zones. Each roaming zone comprises various countries with flat rates across each zone (where available). One rate for Vodafone preferred networks and one for non Vodafone networks.
Vodafone has roaming agreements with over 270 networks around the world and we're constantly signing more.
Vodafone Traveller™
Vodafone Traveller™ is an opt-in roaming service that covers four geographic zones. Traveller offers one price for all calls made per zone and one price to receive calls globally.
Click here if you're a Postpaid customer to find out about roaming with Vodafone Traveller.
Click here if you're a Prepaid Flexi Cap customer to find out about roaming with Vodafone Traveller™.
Click here if you're a Prepaid customer to find out about roaming with Vodafone Traveller™.
Postpaid customers please note:
Only the standard rate you pay at home is covered by your Postpaid cap. The roaming zone charge is not covered by the Postpaid cap and will be charged on top of your Cap.
Free calls to customer care when roaming for business customers
Prepaid customers please note:
All roaming costs will be charged against a Prepaid customer's flexible credit. Free calls to 1511 and 1512 whilst roaming. (If supported)
Our rates are as follows:
- To make a call - Customers are charged the standard call rate paid at home according to their plan, plus the zone charge according to the zone
- To receive a call - Postpaid, Business and Prepaid Flexi Cap, TXT & Talk or 365 day customers are charged one rate regardless of zone
- To send a TXT - Customer is charged one rate regardless of zone
Refer to the International Roaming Section on the Vodafone Website to view all pricing and zone information.
You can choose from the below to opt into Vodafone Traveller™2:
- TXT 129872 (from home or roaming) (Postpaid customers only as prepaid customers are set up with Vodafone Traveller™ as a default)
- Login to My Vodafone then My Account where you will be able to perform the below:
1. Activate/Deactivate and View Global Roaming settings
2. Opt-in and Opt-out of Traveller (Postpaid customers)
3. Activate/Deactivate and View Roaming Voicemail settings - Contact Customer Care on 1555 from a Vodafone mobile3 or 1300 650 410 from another line4. If calling from overseas call our roaming support line on +61414 14 14 141
1Roaming charges apply. Consult your Plan for more information.
2Business customers are unable to use self service options to opt-in. If you are a Business customer with an Account Manager or Account Administrator, please contact them for assistance with choosing Vodafone Traveller™.
3Calling 1555 Vodafone Customer Care from Australia - free call for all customers Or call 1300 650 410 (standard call charges apply within Australia).
4Standard call charges apply within Australia, except in relation to enquiries relating to bills, charging and billing services
Vodafone Central and 3G services are subject to network availability and individual handset capabilities. Some Vodafone services may not be available whilst roaming in some countries.
*Business customers are unable to use self service options to opt-in. If you are a Business customer with an Account Manager or Account Administrator, please contact them for assistance with choosing VF Traveller.
