Changing your mobile number and fees involved

Answer

If you want to change your mobile number or terminating fax/data number, the account owner is required to contact Vodafone on 1555**.

**Selected Plans incur a fee of $2.50 for enquiries not related to bills, charges or billing services. Click here for charge details for your Plan.

A fee of $19.95 applies to changing your number. A higher charge may apply when changing your number for a Vodafone premium number.

If you are changing your number because of unwelcome calls and you’ve received three or more of these types of calls in a two to five day period, you can submit an Unwelcome Calls Report. "What action do I take if I am receiving unwelcome calls or TXT?"

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