Want to get your account balance? Maybe check how much credit you have used and have left? Vodafone lets you do this online, via TXT and on your mobile phone.
Vodafone customers can check their account balance in the following ways:
Via TXT
You can get your account balance just by sending a FREE blank TXT (if you're unable to send a blank TXT simply enter a space) to 1512
For Postpaid customers the TXT will contain your current month's usage, including any entitlements remaining and the last day of your billing cycle.
For Prepaid customers, the TXT will contain your current credit, including any entitlements such as bonus credit.
Online
My Vodafone is a self service tool that allows customers to manage their account such as viewing their billing information and managing settings such as roaming and call diversions. Customers billed directly by Vodafone can view and pay their bill using My Account. Some features of My Vodafone may also be available on your handset using Vodafone Live!
View your Account Balance online using My Vodafone (Excludes Corporate customers)
Postpaid customers
- Register and/or login at My Vodafone .
- Select 'Account Summary' to view a balance summary on the account. (If you wish to see remaining entitlements, click on 'Plan & Entitlements').
- Select 'View my Bills' if you wish to view your current bill or past bills.
- Remember to log out of My Vodafone when finished by clicking the 'Log Off' link.
Prepaid customers
- Register and/or login at My Vodafone .
- Select 'Account Summary' to view your current account balance, entitlements and expiry information.
- Remember to log out of My Vodafone when finished by clicking the 'Log Off' link.
Via telephone
Prepaid customers - you can dial the following numbers free from your Vodafone mobile within Australia:
1512 to get your current account balance
1511 to recharge your Prepaid account
Or
Prepaid and postpaid customers (excluding Corporate customers) can call 1512 (free call from your Vodafone mobile within Australia) or 1300 650 410 (standard local call costs apply when calling from within Australia) from any other phone and follow the prompts.
Via your mobile (Excludes Corporate customers)
Select the Vodafone Central icon, on the home page, select , My Vodafone and then 'Account Balance' to get your account balance.
Or
Using your compatible mobile, you can use the Vodafone menu to request your Account Balance, Make a Payment, Register your credit card or Recharge (register credit card and recharge available to prepaid customers). You'll need a compatible mobile and SIM card to access this service.
